Monterey Collision & Auto Repair

Robert's Collision & Repair(831) 920-0815
Mon - Fri: 7:30 AM - 5:30 PM
5

5

I ended up not having my car repaired at carstar or anywhere else due to insurance issues. However George and Linda at carstar was absolutely amazing and let me pick up the things I had in my car afterhours. They were so understanding about the stress involved after my accident. These people have heart and are professional.

5

5

5

5

Everyone at CarStar was very professioal and the repair was done right on time. Matt kept me posted on every detail of the service. I am very satisfied.

5

Great service and job thanks much to Robert’s

5

Excellent service! They went above and beyond to make sure I got my car back on the road within a reasonable time frame and that I was satisfied with the work they did. Despite the car part delays, they took my car into their shop and did everything in their power to get the parts it needed. Matt communicated regularly about the progress, so I would know when to expect my car. They also communicated with enterprise so they would know when I would be returning the rental car. Best customer service I have received. Matt and the front desk staff gave me the confidence my car was in good hands and made me feel relieved during those tough days. Everyone there is very professional and seem to care about their costumers.

Meliza, reviews like these are why we are in business; thank you so much! Also, thank you for understanding the situation with parts delays, it's affecting the whole industry, but we try our best to work out a solution that best fits our customers' needs. Bring your Chevrolet Malibu anytime you need help in the future, and we look forward to helping in any way we can!

- Robert's Collision & Repair
5

I had confidence as soon as I started the process because of how friendly and informative they were…. Especially George. The car was repaired on time and professionally done.

5

Excellent work. My car was in an accident and now looks good as new Matt was great keeping me informed of the progress

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