Monterey Collision & Auto Repair

The car looks great. This was a small repair where the left front corner was hit by another car, breaking the turn signal and other lights and damaging the plastic bumper guard. They had to get the parts from Europe, which took a while - they called us when the parts arrived. They coordinated with the insurance company, but there was an additional amount they had to add on that took a few days for the insurance company to approve, so the car stayed there while they were waiting for the approval. They washed the car before turning it over. They were not aware that if the battery is down from sitting, the car won't start unless you charge the battery (for longer than 5 minutes) or do a jumpstart. If you do a jumpstart you can't turn it off after that unless you do another jumpstart.

Second time I used Robert's for auto repairs. Great work and a very pleasant experience overall. I would highly recommend Robert's Collision & Repair.

Amazing work! Always kept me updated! Car was repaired faster than expected. Always super nice and informative for every step. Highly recommend!

I could not have asked for a more professional, straight forward, and thorough body shop experience, from initial greeting to car pick-up. The office staff is attentive and courteous, and Kevin, our estimator, could teach a class in how to be a consummate pro. Never thought a body shop experience could be THIS good! Got my car back an entire week before the estimated completion date, got updates along the way, and the car looked absolutely brand spanking new. Great job and many thanks to all the wonderful people at Roberts Collision!

Very professional. Excellent work

My 7 year old Volvo XC60 had a run in with a deer on a dark road a few weeks ago. The body damage to the driver’s side was extensive. Additionally I had a second smaller insurance claim regarding a hit and run on the other side. They took my car in immediately, arranged for my rental car through my insurance. The work was flawless. The car now looks like it’s almost new. Plus the second claim turned out to be repairable with a buffer which they did for free. I was kept informed on every step of the way with excellent texts. Pick up included rental car drop off on site. It’s never been easier or better.

Wow, I cannot speak higher of the service that I received at Robert’s Collision. The staff are incredibly nice and accommodating, not to mention they did a fantastic job on two bodywork jobs for my vehicle. Maria went ABOVE and beyond to maintain communication with my vehicle’s status and to ensure it was finished in a timely matter. I certainly will return here if I ever need service again.