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Monterey Collision & Auto Repair

(1139 ) reviews
Robert's Collision & Repair(831) 373-1535
234 Ramona Ave, Monterey, CA 93940
Mon - Fri: 8:00 AM - 5:00 PM
5

Great customer service, Gina Newton was my estimator and took care of my car. She answered all my questions and helped me through the process. Car looked great!

5

New experience bringing my car in for a repair due to damage. Service from start to finish was fantastic and highly recommend this company. The staff was personable and very helpful.

5

Thank you so much for the 5-star review! We truly appreciate your support and are glad you had a great experience.

- Robert's Collision & Repair
5

Staff is professional and attentive. Job well done. Thank you.

Thank you for your kind words, Margie! We’re glad to hear our team provided professional and attentive service. We truly appreciate your feedback and support!

- Robert's Collision & Repair
5

Outstanding experience from start to finish I can’t say enough good things. The service was absolutely fantastic—professional, efficient, and genuinely customer-focused. Communication was constant and clear throughout the entire process, with regular updates so I always knew exactly where things stood. They handled everything seamlessly, which made what could have been a stressful situation completely painless. The quality of the work, attention to detail, and level of care really set them apart. It’s rare to find a shop that combines great craftsmanship with this level of transparency and service. Highly recommend to anyone looking for an auto body shop they can truly trust.

Thank you so much for your amazing feedback! We’re thrilled to hear that your experience from start to finish was outstanding and that our team could make the process seamless and stress-free. Your kind words about our communication, craftsmanship, and customer care mean a lot to us. We truly appreciate your recommendation!

- Robert's Collision & Repair
5

Work was excellent on my Mercedes. Quick and efficient. Staff were courteous and helpful. Very pleased with their exceptional service.

Thank you for your positive review, Bree. We’re glad you enjoyed our service and wish you safe travels.

- Robert's Collision & Repair
5

Thank you so much for the 5-star review, Laura! We truly appreciate your trust and kind words. Our team is glad we could provide a great experience, and we look forward to helping you again whenever you need us.

- Robert's Collision & Repair
5

Straight shot!

Thanks for the 5-star review, Tony. We're glad you are satisfied with our service. Take Care and Safe Travels!

- Robert's Collision & Repair
5

Great communication.

Thank you for your feedback, Yanin! We’re glad you appreciated our communication and truly value you taking the time to share your experience. Happy Holidays!

- Robert's Collision & Repair
5

The customer service was amazing. The auto body work and paint job restored my car back to its pre-accident appearance. I received regular updates on the progress of the repairs and the coordination of Carstar and the rental car agency made the whole process so much easier.

Hi Robin, thank you so much for your kind words! We’re truly glad to hear that you had a great experience with our team and that your vehicle was restored to its pre-accident condition. Keeping you informed and making the repair process as smooth as possible—including coordinating with the rental car agency—is always our priority. We appreciate you trusting Carstar with your vehicle and look forward to helping you again if you ever need us.

- Robert's Collision & Repair
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