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Monterey Collision & Auto Repair

(1135 ) reviews
Robert's Collision & Repair(831) 920-0815
234 Ramona Ave, Monterey, CA 93940
Mon - Fri: 8:00 AM - 5:00 PM
5

Outstanding experience from start to finish I can’t say enough good things. The service was absolutely fantastic—professional, efficient, and genuinely customer-focused. Communication was constant and clear throughout the entire process, with regular updates so I always knew exactly where things stood. They handled everything seamlessly, which made what could have been a stressful situation completely painless. The quality of the work, attention to detail, and level of care really set them apart. It’s rare to find a shop that combines great craftsmanship with this level of transparency and service. Highly recommend to anyone looking for an auto body shop they can truly trust.

5

Work was excellent on my Mercedes. Quick and efficient. Staff were courteous and helpful. Very pleased with their exceptional service.

Thank you for your positive review, Bree. We’re glad you enjoyed our service and wish you safe travels.

- Robert's Collision & Repair
5

Thank you so much for the 5-star review, Laura! We truly appreciate your trust and kind words. Our team is glad we could provide a great experience, and we look forward to helping you again whenever you need us.

- Robert's Collision & Repair
5

Straight shot!

Thanks for the 5-star review, Tony. We're glad you are satisfied with our service. Take Care and Safe Travels!

- Robert's Collision & Repair
5

Great communication.

Thank you for your feedback, Yanin! We’re glad you appreciated our communication and truly value you taking the time to share your experience. Happy Holidays!

- Robert's Collision & Repair
5

The customer service was amazing. The auto body work and paint job restored my car back to its pre-accident appearance. I received regular updates on the progress of the repairs and the coordination of Carstar and the rental car agency made the whole process so much easier.

Hi Robin, thank you so much for your kind words! We’re truly glad to hear that you had a great experience with our team and that your vehicle was restored to its pre-accident condition. Keeping you informed and making the repair process as smooth as possible—including coordinating with the rental car agency—is always our priority. We appreciate you trusting Carstar with your vehicle and look forward to helping you again if you ever need us.

- Robert's Collision & Repair
5

Hello to everyone reading this…. If you are reading this trying to figure out what Auto Body shop to pick for your repairs… Look no further because this place is the Bomb.com! George and his Team made a Horrible experience (was hit by a car) and made it into a Delightful experience 🫶🏻 George kept me informed every step of the way which was just amazing because i never had to worry or think what’s happening with my car now 🤔 George and his team went above and beyond to repair my car and gonna be honest it came out Showroom beautiful! I couldn’t have been Happier and pleased with my wonderful experience with Carstar💕 Can’t forget about Jessica she was so kind and sweet she even made sure i had rides to and from and always with a smile and a great attitude.Thank You Chica🥳 If you pick Carstar Robert’s collision to do your repairs you will NOT be sorry…:) What are you waiting for ??!?! Call and make the appointment now..🤓

Hi Maraya, thank you so much for your amazing review! We’re grateful you trusted Carstar Robert’s Collision, and we’re so glad George, Jessica, and the team could make the process smooth and stress-free. Hearing that your car looks showroom beautiful means a lot to us. We truly appreciate the recommendation!

- Robert's Collision & Repair
5

Good work and communication again! Thanks all the crew at CarStar!

Thank you so much for your great feedback, Jon! We’re glad to hear the team took good care of you and kept you updated throughout the process. We appreciate your trust in CARSTAR and look forward to helping you again whenever you need us.

- Robert's Collision & Repair
5

Thank you for the 5-star rating, Davis! We appreciate your support and look forward to serving you again.

- Robert's Collision & Repair
5

Brought my car in after hitting a rock and tearing up the underside. They got my car up on the rack for inspection within 15 minutes of my arrival and had the problem diagnosed and a solution with pricing in a half hour. I brought my car in for the repair and had it back in good order within 5 days. I’m very happy with the customer service of everyone involved, from the owner to Gina, the estimater, the folks at the counter, the mechanics and the detail crew. My car looks brand new!!

Thank you, Tammy, for sharing your experience with us! We're thrilled to hear about the exceptional service you received from our team. It's our goal to provide efficient and top-notch service, and we're glad that we met your expectations. We'll pass along your kind words to all our staff members involved. Please don't hesitate to reach out if you need anything in the future. Friendly Regards!

- Robert's Collision & Repair
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