Monterey Collision & Auto Repair

Great work. Looks brand new. Very attentive customer service. George is understanding, Kind, organized wonderful experience with Roberts. Thankyou

After getting estimates for repair cost and time, I was told that Robert's wouldn't do the work after the car was declared to be totaled by my insurer. After a conversation with Linda, the estimator, in which she explained what the issue was, ie, the real cost to repair might be somewhat higher than that reported to my insurer to which I replied I wouldn't mind some additional cost - December 2021 was the worst possible time to have to buy a car - she told me that she would consult with her boss and if the wheel alignment was OK, they would go ahead and do the repair. It took a little more time to get my car back than the original estimate but it cost a little less than Linda's estimate of the additional cost. Robert's did excellent work at a reasonable cost. I recommend them highly.

Great shop. Great staff If ever needed again I’ll use Roberts.

After having my car hit while parked on the side of the road, my insurance sent me to Roberts collision. They were amazing, they fixed my car in a timely manner did exceptional work, were communicative, unfailingly kind, caring and helpful. I want to recommend Robert's without reservation, they are amazing. Thanks guys!

They replaced my catalytic converter and welded a shield on. They did very well, and completed the work ahead of schedule. They gave me text updates, and the people working there were nice and courteous.

I ended up not having my car repaired at carstar or anywhere else due to insurance issues. However George and Linda at carstar was absolutely amazing and let me pick up the things I had in my car afterhours. They were so understanding about the stress involved after my accident. These people have heart and are professional.