Many of our clients ask if generic parts are inferior in quality to OEM (original equipment manufacturers) parts. The answer may surprise you. CAPA sets stringent standards for generic or competitive auto repair parts. That means the generic parts are tested for rust resistance, metal composition, welds, screws, and resistance to chipping & scratching before they are allowed to become CAPA-certified parts.
Others ask if generic parts are unsafe. Whether parts are generic or OEM, crash parts do not affect the safety of the vehicle. With that said, crash tests performed by the critics of generic parts have shown that these parts perform no differently than OEM parts. All generic parts must pass the stringent tests conducted by the Insurance Institute for Highway Safety. So, any generic part that successfully makes it to market is deemed safe.
Lastly, we are asked if generic parts can invalidate the OEM warranties on other parts, or on the vehicle itself. The answer is no. When a crash part has to be replaced, any original warranty on that part lapses. the warranty on the rest of the vehicle is unaffected. After the replacement part is installed, the new warranty takes over.
Whether or not you choose generic parts or OEM parts for your vehicle, Robert’s Collision & Repair backs it all up with our own Peace of Mind Warranty. When you have qualifying repairs completed on your car or light truck, we'll guarantee them for 24 months or 24,000 miles, whichever comes first.
Let Roberts Collision & Repair be your auto care provider of choice. Our technicians strive to get your vehicle fixed right the first time, and we gladly stand behind our work. As always, your complete satisfaction is our goal! Thank you for choosing Robert’s Collision & Repair.