No one ever plans to get into a car accident—but when it happens, it’s essential to know exactly what steps to take to protect yourself, your passengers, your vehicle, and your peace of mind. The moments following a collision can be a whirlwind of emotions and uncertainty. That’s why at CARSTAR Robert’s Collision in Monterey, we’ve put together a comprehensive Post-Accident Checklist to guide you through what to do, who to call, and how to get your vehicle restored properly.
As a proud local business with deep roots in the Monterey Peninsula, CARSTAR Robert’s Collision has been repairing vehicles and serving the community with honesty, care, and professionalism since 2009. With our state-of-the-art 26,000 square foot facility, certified technicians, and a strong commitment to customer service, we don’t just fix cars, we help people get back on the road with confidence.
Step 1: Check for Injuries and Stay Safe
First and foremost, safety is everything. After a collision, take a deep breath and check yourself and your passengers for injuries. If you’re able to move the vehicle and it’s safe to do so, pull over to a secure area, turn on your hazard lights, and remain calm.
Call 911 if there are any injuries, suspected injuries, or if the accident is blocking traffic. If you’re not sure whether to call, it’s always better to be cautious. Remember—people come first, vehicles second.
Step 2: Document Everything
Your phone is your best friend in a post-accident scenario. Use it to take thorough photos and videos of the scene from multiple angles. Be sure to capture:
Damage to all vehicles involved
The positioning of the cars before they’re moved (if safe to do so)
Road conditions, traffic signs, and weather
License plates and any identifying marks
Injuries or property damage
Driver’s licenses and insurance cards of all parties
This documentation could be vital in filing your insurance claim and speeding up the repair process.
Step 3: Exchange Information
Be polite and professional when speaking to the other driver(s). Collect the following key details:
Full names and phone numbers
Driver’s license numbers
Insurance companies and policy numbers
Vehicle makes, models, and license plates
Names and contact info for any witnesses
Avoid discussing who is at fault—that’s something for the insurance adjusters and professionals to determine.
Step 4: File a Police Report (If Applicable)
Depending on the severity of the accident and local laws, you may need to call the police and file an official report. In California, you must report the collision to the DMV if there is more than $1,000 in damage or if anyone is injured. Having an official police report can help clarify fault and provide essential information for insurance processing.
Step 5: Call CARSTAR Robert’s Collision
This is where we come in. Once you’re safe and the initial steps have been handled, contact CARSTAR Robert’s Collision at 831-373-1534. We are here to help you through the entire post-accident journey—from towing to the final polish on your vehicle.
Need a tow? We trust Monterey Garage Towing at 831-375-4175 to get your vehicle safely to our shop. Once your vehicle is in our hands, we take care of everything:
Detailed computerized estimates with photo imaging
Seamless communication with your insurance provider
Pre-loss factory restoration with I-Car certified methods
Ongoing updates so you’re never left in the dark
Our customers never have to face the post-accident process alone.
Why Choose CARSTAR Robert’s Collision?
Located at 234 Ramona Avenue in Monterey, we’re proud to be the Peninsula’s go-to source for high-quality auto body repairs. Here's why we're trusted by generations of local drivers:
Zero Comeback Policy: We do it right the first time. Our work speaks for itself.
Factory-Grade Repairs: Using advanced tools like Chief frame machines and computerized paint mixing systems.
Insurance Experts: We coordinate directly with insurers to take the stress off your shoulders.
Community Commitment: As active members of the Monterey Peninsula Chamber of Commerce and the Better Business Bureau, we stand by integrity and transparency.
We understand how stressful an accident can be. That’s why we go above and beyond to make the process as smooth and hassle-free as possible.
After the Repairs: Tips for Long-Term Care
Once we’ve repaired your vehicle and returned it to pre-loss condition, follow these best practices:
Avoid automatic car washes for 30 days: Hand-wash only, using mild soap and a soft cloth.
No waxing or polishing: Give your new paint time to cure properly.
Inspect your vehicle: Let us know right away if anything seems off—although we’re confident our zero comeback policy has it covered.
Your vehicle will leave our shop looking brand new and driving just as smoothly as it did before the accident.
Trust Robert’s Collision—We’re With You Every Mile
A car accident can shake up your world—but with the right team by your side, recovery can be simple, straightforward, and stress-free. At CARSTAR Robert’s Collision, we treat each vehicle like it’s our own and every customer like family. From that first tow to the final touch-up, we’re with you every step of the way.
Need help now? Visitwww.roberts-autorepair.com to schedule an appointment or get a free estimate.
CARSTAR Robert’s Collision – Restoring Peace of Mind, One Vehicle at a Time.