Monterey Collision & Auto Repair

Robert's Collision & Repair(831) 920-0815
Mon - Fri: 8:00 AM - 5:00 PM

Thank You, Monterey: A Year-End Message from CARSTAR Robert’s Collision

As we count down the final days of 2025, we want to take a moment—not to promote a service, offer a special, or share a checklist—but simply to say thank you.

At CARSTAR Robert’s Collision in Monterey, we’ve had the privilege of serving this community for over 16 years. Each year brings its own challenges, stories, and milestones—and 2025 was no different. But through it all, one thing has remained constant: the incredible support and trust we’ve received from our customers, partners, and neighbors.

As we wrap up this year and prepare for what lies ahead, we want to reflect on the moments that made 2025 meaningful and extend our heartfelt gratitude to everyone who played a part in our journey.

 

2025 in Review: A Year of Repairs, Growth, and Relationships

This year, our shop repaired hundreds of vehicles—from minor bumper scrapes to major collision damage. We worked on everything from compact cars and family SUVs to commercial trucks and high-end electric vehicles. Each repair came with its own story, and every customer reminded us why we love what we do.

But we don’t measure success by the number of vehicles we repair. We measure it by the trust our customers place in us, by the reviews you leave, the referrals you send, and the conversations we have every day in our lobby, at the counter, or on the phone.

In 2025, we:

  • Welcomed new families who had just moved to Monterey and were looking for a shop they could trust

  • Helped college students and their parents navigate insurance and repair options after accidents

  • Worked with local businesses to keep their fleet vehicles safe, reliable, and on the road

  • Assisted long-time customers who’ve returned to us year after year because they know we’ll get the job done right

We don’t take any of that for granted. Every interaction is an opportunity to help someone feel a little more at ease and that’s something we take seriously.

Our Team: The Heart of Our Shop

Behind every clean repair, flawless paint job, or precisely straightened frame is a group of professionals who show up every day ready to deliver their best.

In 2025, our team:

  • Continued I-Car certification training, staying on top of the latest vehicle technology and safety systems

  • Improved workflow processes to reduce turnaround times and increase efficiency

  • Maintained our Zero Comeback Policy, holding ourselves to the highest standards of quality control

  • Collaborated closely with insurance providers to advocate for the proper, safe repair of every vehicle

Whether they’re working under the hood, running diagnostics, prepping paint, or handling the front desk with a smile, every member of our staff contributes to the experience that customers trust and return for.

To our team: You’re the reason we’re able to deliver on our promise of excellence, day in and day out. Thank you for another year of hard work, integrity, and passion.

Community Ties That Matter

This year, we continued our commitment to being active members of the Monterey Peninsula Chamber of Commerce, the Better Business Bureau, and the Automotive Service Councils of California. We also strengthened relationships with local businesses, towing services, and mechanical shops, so we can provide customers with reliable recommendations and seamless service when they need it most.

Being part of this community means more than just running a business. It means showing up for people when they’re stressed, offering guidance when things feel uncertain, and standing behind our work—not because we have to, but because that’s what you do when you’re part of something bigger than yourself.

 

Words That Kept Us Going

Customer feedback fuels us. Some kind words from 2025:

“After my accident, I didn’t know what to expect. But from start to finish, Robert’s Collision handled everything with professionalism and care. The car looks brand new!” – Michelle L., Seaside

“I’ve been coming here for years. I wouldn’t trust anyone else with my car. They’re fast, fair, and always do a great job.” – Tom R., Monterey

“They worked directly with my insurance, explained everything clearly, and got my car back to me before the holidays. Amazing service!” – Karla M., Salinas

Thank you to everyone who took the time to leave a review, refer a friend, or simply say “thank you” at pick-up. It means more than you know.

Looking Ahead to 2026

We’re excited about what’s ahead. In the New Year, you can expect:

  • Expanded training in hybrid and electric vehicle repairs

  • Continued investment in OEM repair tools and technology

  • Enhanced customer communication tools for updates and scheduling

  • The same personalized care we’ve built our name on since day one

No matter how the industry changes, one thing won’t: our commitment to doing the job right and treating people with respect.

To Our Customers: Thank You

If you trusted us with your vehicle this year—even just once—we want you to know how much it meant. Every phone call, every repair order, every handshake or wave goodbye matters to us.

You have a choice when it comes to where you take your car. Thank you for choosing us.

Need Us Before the Year Ends?

If you’ve been putting off a repair, need an estimate, or want to start the New Year with a clean slate, we’re here to help. Book online:www.roberts-autorepair.com. From all of us at CARSTAR Robert’s Collision—Happy New Year!

Here’s to safe travels, smooth roads, and new beginnings in 2026. CARSTAR Robert’s Collision – Trusted. Tested. Ready for the Road Ahead.

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