Accidents never come at a good time. Whether it’s a fender-bender in traffic or a more serious collision, the aftermath can feel overwhelming. You’re left dealing with insurance claims, rental cars, possible injuries and the lingering question: How do I make sure my vehicle is properly repaired?
At CARSTAR Robert’s Collision in Monterey, we’ve been helping drivers answer that question since 2009. As a locally trusted, industry-certified collision repair facility, we’ve seen it all and fixed it all. Our team combines advanced technology, expert craftsmanship, and personal service to restore vehicles back to pre-accident condition. But what truly sets us apart is how we do it.
So today, we’re sharing what every driver should know about collision repairs plus the secrets the pros use to make sure your car isn’t just “fixed”... but fully and properly restored.
It Starts With the Frame—Not the Finish
One of the biggest misconceptions about collision repair is that it’s all about paint and body panels. The truth is, the most important work happens beneath the surface.
When your vehicle is involved in an accident, even a minor one, the structural integrity can be compromised. Hidden damage to your vehicle’s frame can affect alignment, safety systems, and long-term performance. That’s why we begin every repair with a full inspection using Chief laser frame measuring systems, designed to detect even the slightest shift from factory specifications.
If the structure is out of alignment, we use advanced frame machines to bring it back to exact tolerances ensuring your vehicle drives, handles, and protects you the way it was built to.
Paint Matching Is a Science—and an Art
Once structural integrity is restored, cosmetic work begins—but this is where quality can vary drastically between shops. Paint matching isn’t just about spraying on a fresh coat. It takes:
Digital paint codes provided by the manufacturer
Precise computerized mixing systems
Climate-controlled, gas-heated curing booths
Skilled painters who understand blending and texture
At Robert’s Collision, our facility is equipped with all of the above, so your car doesn’t just look “repaired”—it looks like nothing ever happened. No mismatched panels. No uneven surfaces. Just a seamless finish that holds up to time and weather.
Modern Cars Require Modern Repair Methods
Today's vehicles are more complex than ever. With sensors, cameras, radar systems, and electronic safety features, a proper repair goes beyond metal and paint.
Our technicians are I-Car certified, which means they are trained to repair modern vehicle systems to manufacturer standards. We know how to handle:
Advanced Driver Assistance Systems (ADAS)
Blind spot monitoring and backup cameras
Hybrid and electric components
Aluminum and mixed-material frames
We also work with OEM repair procedures so when we fix your car, we follow the same standards the manufacturer does.
Bottom line? We repair your car the right way, the first time.
You Choose the Shop—Not Your Insurance Company
Here’s something most drivers don’t realize: You are not required to use the repair shop your insurance company recommends. In California, the law allows you to take your vehicle to the collision center of your choice.
At CARSTAR Robert’s Collision, we work with all major insurance companies and are proud of our reputation as a trusted partner. But unlike “preferred” shops bound by insurer contracts, our loyalty is to you, not the insurance provider.
We’ll handle the estimate, communicate directly with your adjuster, and push for the repairs your vehicle actually needs—not just the cheapest option on the table.
Our Zero Comeback Policy: Built on Trust
You only want to fix your car once. That’s why we stand by every repair with our Zero Comeback Policy. It’s our promise to you that:
Our customers trust us because we do things right. Every time.
Local Roots. National Standards.
Since 2009, we’ve been proud to serve the Monterey Peninsula with integrity, quality, and care. Our facility is more than 26,000 square feet of technology and tools it’s home to a team that truly cares.
We’re active members of:
Monterey Peninsula Chamber of Commerce
Better Business Bureau
Automotive Service Association
Automotive Service Councils of California
When you bring your vehicle to CARSTAR Robert’s Collision, you’re not just getting a repair you’re joining a community that values safety, excellence, and respect.
Ready to Restore Your Vehicle?
If you've recently been in an accident and want your car restored the right way, we’re ready to help. From the initial inspection to the final polish, we’ll walk you through every step with clear communication, expert advice, and unmatched service. Schedule an estimate online:www.roberts-autorepair.com
CARSTAR Robert’s Collision – Restoring Your Vehicle. Restoring Your Confidence.