Accidents are stressful enough without the added anxiety of wondering what happens to your car once it’s been towed into the repair shop. At CARSTAR Robert’s Collision, we take great pride in offering complete transparency throughout the repair process. We believe that understanding each step can bring peace of mind and ensure that you’re comfortable and informed every step of the way. Here's a closer look at how we bring your vehicle back to life after a collision, ensuring it's restored to its original condition.
Step 1: Inspection and Estimation
The repair process begins the moment your car arrives at our facility. After an initial consultation where we listen to your concerns, we conduct a thorough inspection of your vehicle. This is one of the most important steps in the process because it allows us to document all visible and hidden damage, using digital imaging technology to ensure complete accuracy.
The use of digital photos helps us identify every point of impact and assess how far the damage extends. Once we’ve compiled all the necessary information, our team generates a detailed and accurate repair estimate. We believe in being upfront with our customers, so you’ll have a clear understanding of the repairs needed, the timeline, and the costs involved before we proceed. At this stage, we also work directly with your insurance company to ensure that the claims process is seamless and hassle-free.
Step 2: Disassembly and Damage Assessment
Once the estimate is approved, the next phase begins — disassembly. This is where our skilled technicians carefully disassemble parts of your vehicle to gain access to hidden damage. While the visible damage may be obvious, it’s often the internal, structural, and mechanical issues that can present challenges during the repair process.
By carefully removing panels and other components, we are able to thoroughly inspect and assess any internal damage that wasn’t immediately visible. This includes checking the vehicle’s frame, alignment, suspension, and other critical mechanical elements. At CARSTAR Robert’s Collision, we leave no stone unturned. If there are any issues that weren’t noticed during the initial inspection, this stage allows us to identify and document them so we can address them promptly.
We then provide an updated assessment, including any additional repairs that might be needed. This ensures you’re never surprised during the process and that your vehicle receives the attention it needs to restore it to full functionality.
Step 3: Frame and Structural Repairs
One of the most critical aspects of collision repair is the frame and structural repairs. If your vehicle’s frame has been bent or damaged in any way, it can compromise the safety of the entire vehicle. That’s why at CARSTAR Robert’s Collision, we rely on the most advanced equipment to ensure the frame is restored to its original factory specifications.
Our Chief frame machines and Chief Genesis laser frame measuring system are state-of-the-art tools that allow us to measure and correct any frame issues with incredible precision. These systems ensure that the vehicle’s frame is perfectly aligned and that all structural components are repaired to their original strength and integrity. Whether your car’s frame is bent, twisted, or misaligned, we have the tools and expertise to get it back into its proper shape.
It’s at this stage that we make sure your vehicle is as safe as it was before the accident. We meticulously check that all measurements are aligned, ensuring the structural integrity of the vehicle is restored to its pre-accident condition. Safety is our top priority, and we never cut corners when it comes to repairs that affect the structural aspects of your vehicle.
Step 4: Painting and Detailing
After the structural repairs are complete, the next step is to bring your vehicle back to its original appearance. This is where our painting and detailing services come into play.
We use a gas-heated curing paint booth and computerized paint mixing to ensure that your car’s paint matches the original color perfectly. The computerized paint system helps us achieve a flawless color match every time, whether it's a touch-up or a complete respray. Our paint booth is designed to bake the paint in a controlled environment, which allows for faster drying times and a smoother, more durable finish.
Once the painting is complete, we move on to the final stage of restoration — detailing. Our detailing team ensures that the vehicle is spotless, inside and out, before it’s returned to you. From cleaning the interior to polishing the exterior, we pay attention to every detail. This is the stage where we make sure your car not only looks great but feels like new.
Keeping You Informed Every Step of the Way
At CARSTAR Robert’s Collision, we understand how important it is to stay informed throughout the repair process. We provide regular updates on the status of your vehicle, so you always know what’s happening and when your car will be ready for pickup. You’ll never be left in the dark or wondering what’s happening with your vehicle.
Our team is always available to answer any questions you may have or to address any concerns that arise during the repair process. We believe in maintaining an open line of communication with our customers, and we take the time to explain each step in the repair journey so you can feel confident in the quality of the work being done.
Why Choose CARSTAR Robert’s Collision?
Choosing the right collision repair shop can be daunting, but at CARSTAR Robert’s Collision, we make the decision easy. From the moment your vehicle enters our facility, we work hard to restore it to its pre-accident condition with the highest level of care and precision. Our use of cutting-edge technology, skilled I-Car certified technicians, and state-of-the-art equipment ensures that your vehicle is repaired to the highest standards.
Throughout the repair process, we prioritize transparency, communication, and quality so that you can have peace of mind knowing your vehicle is in good hands. Whether it's frame repair, paintwork, or detailing, we treat every vehicle like it's our own.
To learn more about the repair process or to schedule an appointment, visit www.roberts-autorepair.com today. Let us bring your vehicle back to life with the expert care it deserves.