Monterey Collision & Auto Repair

Great Staff. I felt heard, understood. They did a great job with my car, very honest. I am very grateful to all that you do.

After being having another car collide with the back bumper of my SUV, Geico had my vehicle towed to this place. I had never herd of them until my insurance company said that is where the repairs would be done. The damage didn't appear to be too bad from the looks of it, but they took a really good look at the whole vehicle. There ended up being almost 5 grand in damages. They gave me an estimate showing exactly what was damaged and what they were going to repair with details on the price of each part and estimated labor time. They had my baby for two weeks. Everyday I would receive a text message on how the vehicle was doing, the progress they had done and estimated date and time it would be ready for pick up. They actually ended up being done sooner than thought and sent me a text saying I could come get my vehicle. I left the rental car there when I picked up my vehicle and they had the rental car taken back to Enterprise. They even let me come get something that I had left in the car that I needed. The front desk staff was extremely kind and courteous to me. When I picked my car up she was beautiful. All the little scratches that were there prior to the accident were gone. It looked very clean and shiny. One couldn't even tell that my car had been in an accident. I will definitely be taking my car here if it is needed. They made the whole experience of being in an accident better.

After being having another car collide with the back bumper of my SUV, Geico had my vehicle towed to this place. I had never herd of them until my insurance company said that is where the repairs would be done. The damage didn't appear to be too bad from the looks of it, but they took a really good look at the whole vehicle. There ended up being almost 5 grand in damages. They gave me an estimate showing exactly what was damaged and what they were going to repair with details on the price of each part and estimated labor time. They had my baby for two weeks. Everyday I would receive a text message on how the vehicle was doing, the progress they had done and estimated date and time it would be ready for pick up. They actually ended up being done sooner than thought and sent me a text saying I could come get my vehicle. I left the rental car there when I picked up my vehicle and they had the rental car taken back to Enterprise. They even let me come get something that I had left in the car that I needed. The front desk staff was extremely kind and courteous to me. When I picked my car up she was beautiful. All the little scratches that were there prior to the accident were gone. It looked very clean and shiny. One couldn't even tell that my car had been in an accident. I will definitely be taking my car here if it is needed. They made the whole experience of being in an accident better.

All very professional.

Work was done well and on time even though major part had to be obtained. I,ll use Robert,s Auto Repair again when needed. Good work at a fair. Price!

The folks at Robert's do a great job keeping "ol' Betsy" on the road. Thanks!

Guys I can trust. Walked me to my car after an oil change to play show-and-tell about additional services I need so I could see with my own eyes. Not just randomly selling me stuff.

I took my car here when I got into a small accident--my insurance recommended this place, so that's why I chose it. The body work was great!! My car has a custom metallic red color, so it's not that easy to match. However, they did it!!! It did take two tries, but it was done!! My car came back to me looking new. Service was great and people were friendly--will recommend!

I took my car here when I got into a small accident--my insurance recommended this place, so that's why I chose it. The body work was great!! My car has a custom metallic red color, so it's not that easy to match. However, they did it!!! It did take two tries, but it was done!! My car came back to me looking new. Service was great and people were friendly--will recommend!

My daughter recently had her vehicle repaired by Robert's when she was involved in an auto accident. The customer service provided to us was outstanding. Matt was our point of contact and he was incredibly professional, informative, responsive and was more of an advocate for us than our own insurance company. Robert's understands customer service on a level that is hard to find these days. I would recommend them to anyone. Thank you for your superior service!