Smart Steps, Peace of Mind, and CARSTAR Support—Wherever You Are
There’s nothing like a summer road trip—windows down, music up, and the open road ahead. But even the most carefully planned getaway can take an unexpected detour. Whether you’re heading up the California coast or exploring national parks across the West, it’s important to be prepared in case of a collision while you’re away from home.
At CARSTAR Robert’s Collision, we want you to enjoy every mile with confidence. Here’s what to do if the unexpected happens on the road—and how our nationwide network has your back.
🚨 Step 1: Stay Calm and Stay Safe
After a collision, take a deep breath. Make sure everyone is safe and move your vehicle out of traffic if possible. Turn on your hazard lights, and check on others involved.
Pro Tip: Keep a basic emergency kit in your trunk with items like flares, a flashlight, reflective vest, and first-aid supplies.
📸 Step 2: Document the Scene
Even if the damage seems minor, it’s important to collect details for your insurance and repair process:
Take clear photos of all vehicles, license plates, and the surrounding area
Exchange contact and insurance information with the other party
Get names and badge numbers if police respond to the scene
Note the time, location, and any relevant road or weather conditions
📞 Step 3: Notify Your Insurance—and Call CARSTAR
Once everyone is safe and you’ve gathered information, contact your insurance provider to begin your claim. Then, call your local CARSTAR Robert’s Collision shop at 234 Ramona Avenue in Monterey, California, or visit CARSTAR.com to locate the nearest CARSTAR facility.
That’s the power of the CARSTAR network—with over 700 locations across North America, you can trust that expert, certified collision repair is never far away.
🛠️ Step 4: Choose a Shop You Can Trust
When you're far from home, it’s easy to feel overwhelmed about where to take your vehicle. That’s why CARSTAR shops—like our own here in Monterey—maintain a unified standard of excellence, transparency, and customer care across the board. Whether you're in Reno, Santa Barbara, or Salt Lake City, you’ll get the same high-quality experience from a CARSTAR location near your travels
🏠 And When You Get Back…
If your repairs were started while you were out of town, but you want to finish them locally, we can coordinate with the shop to ensure a smooth transition. We’re happy to support you from beginning to end—no matter where your road trip takes you.
Travel Smart This Summer
We hope your summer is full of beautiful views, good company, and safe travels. But if something does go wrong along the way, know that you’re never alone.
CARSTAR Robert’s Collision—and the entire CARSTAR family—is here to help.