Monterey Collision & Auto Repair

Robert's Collision & Repair(831) 373-1535
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Tag Archives: customer service

Partner Spotlight: 21st Century Insurance - 2023

Partner Spotlight: 21st Century Insurance - 2023

Partner Spotlight: 21st Century Insurance - 2023 Another year rolls by & another great year in partnership with 21st Century Insurance! We take great pride in being an authorized direct repair vendor for 21st Century Insurance. This partnership allows us to provide exceptional collision repair services to customers while ensuring a seamless and efficient claims process. In this article, we will delve into the details of our partnership with 21st Century Insurance and shed light on the benefits it brings to our valued customers.   Introduction Our partnership with 21st Century Insurance further enhances our ability to provide top-notch collision repair services to policyholders, ensuring their satisfaction throughout the repair process.   Why 21st Century Insurance? 21st Century Insurance is a well-established company known for its reliability and commitment to customer service. With a rich history in the in ... read more

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Blog

How Do My Brakes Work & How Can They Help Me Avoid A Collision?

How Do My Brakes Work & How Can They Help Me Avoid A Collision?

How Do My Brakes Work & How Can They Help Me Avoid A Collision? Brakes are essential to any vehicle, ensuring your safety on the road. They allow you to slow down or bring your vehicle to a complete stop whenever necessary. Understanding how your brakes work and their role in collision avoidance is vital for every driver. In this article, we will explore the intricacies of the brake system and how it contributes to your safety on the road.   Introduction When you press the brake pedal, a series of complex mechanisms come into play, converting your foot's force into stopping power. The brake system works by transforming kinetic energy into heat energy, effectively reducing the speed of your vehicle. Let's delve deeper into the brake system and its various components.   Understanding the Brake System Brake Components The brake system comprises several key components, including brake pads, rotors or drums, calipers, brake lines, and the master cylinder. Each ... read more

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Vehicle Maintenance: Why a Well-Maintained Vehicle is a Safer Vehicle

Vehicle Maintenance: Why a Well-Maintained Vehicle is a Safer Vehicle

Vehicle Maintenance: Why a Well-Maintained Vehicle is a Safer Vehicle Keeping your vehicle well-maintained is crucial not only for its longevity but also for your safety on the road. Regular maintenance ensures that your vehicle functions properly enhances its safety features, and prevents unexpected breakdowns. In this article, we will explore the importance of vehicle maintenance and the key tasks involved in keeping your vehicle in optimal condition.   Importance of Vehicle Maintenance Ensuring Proper Functionality Regular maintenance allows for early detection and resolution of potential issues. This ensures that all components of your vehicle, including the engine, brakes, suspension, and steering, are in proper working order. Proper functionality minimizes the risk of accidents and provides a smoother driving experience. Enhancing Safety Features Well-maintained vehicles have various safety features that require proper maintenance to function effectively. This include ... read more

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Blog

Partner Spotlight: Kemper Insurance - 2023

    Partner Spotlight: Kemper Insurance - 2023   In today's world, insurance plays a vital role in providing protection and peace of mind. Regarding auto insurance, having a reliable and trustworthy partner can make all the difference.   At CARSTAR Robert's Collision, we take pride in our partnership with Kemper Insurance and its numerous benefits to our community in Monterey, CA. In this article, we will explore the collaboration between CARSTAR Robert's Collision and Kemper Insurance, highlighting its advantages to our valued customers.   Understanding Kemper Insurance   Before delving into the partnership, let's take a moment to understand Kemper Insurance. With a rich history dating back several decades, Kemper Insurance has established itself as a reputable and customer-centric insurance provider. They offer a comprehensive range of insurance products, including auto insurance, home insurance, and more. Kemper Insurance is k ... read more

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How Servicing Your Vehicle Power System Will Help You Avoid Trouble

  How Servicing Your Vehicle Power System Will Help You Avoid Trouble Your vehicle's power system is a critical component that ensures the proper functioning of electrical systems, ignition, and overall performance. Regular servicing and maintenance of the power system can help you avoid unexpected breakdowns, extend the life of your vehicle, and save you from costly repairs.   In this article, we will explore the importance of servicing your vehicle's power system and the steps you can take to ensure trouble-free driving. Understanding the Vehicle Power System The vehicle power system comprises various components that provide electrical power and ensure smooth operation. These components include the battery, alternator, starter, belts, pulleys, fuses, ignition, and fuel. A well-functioning power system is essential for powering electrical components, starting the engine, and maintaining proper ignition. Regular Maintenance and Inspection Regular maintenance a ... read more

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7 Back To School Tips For New Drivers

z 7 Back To School Tips For New Drivers With another school year approaching, new drivers will find themselves navigating the roads independently for the first time. Whether you're in driver's training or a college freshman, it's essential to prioritize safety and be well-prepared for your daily commute. Here are seven valuable back-to-school tips for new drivers to ensure a smooth and secure driving experience.   1: Understand the Rules of the Road Before hitting the road, familiarize yourself with traffic rules and regulations. Study your local traffic laws and understand the meaning of road signs and signals. Adhering to speed limits, yielding to pedestrians, and obeying traffic signs are crucial for a safer ride.   2: Practice Defensive Driving Defensive driving is a fundamental skill that every new driver should develop. Stay focused and attentive while driving, watching for any dangerous situations or hazards. Ensure you maintain distance from the dri ... read more

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Blog

Partner Spotlight -- Permit General Insurance

This month, CARSTAR Robert’s Collision wants to highlight and celebrate one of our partners: Permit General Insurance.    Permit General works with CARSTAR Robert’s Collision as a direct repair shop. Permit General Insurance offers automotive insurance that has a variety of coverage plans that help clients find the best auto insurance for their needs.   At CARSTAR Robert’s Collision, we work closely with insurance providers to provide easy, convenient service and communication to our mutual clients. Our combined goal is to make your auto body repairs seamless and hassle-free, with high-quality customer service. Here are some videos showing the entire customer service experience and repair process when you work with CARSTAR Robert’s Collision:   If your vehicle needs auto body repair and you have questions for our tea ... read more

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Blog

Our Favorite Road Trip Playlists for Summer

Our Favorite Road Trip Playlists for Summer

Lucky for us on the Monterey Peninsula, we can take a road trip to Big Sur in less than an hour. Photo by Spencer Davis on Unsplash   Now that the pandemic appears to be under control for the moment and it’s summertime, so many folks are itching to travel. We can’t blame them, for we like to travel, too.    Lucky for us, we live here in paradise on the Monterey Peninsula and there’s no real need for us to get out of town. But when we do travel, we like to have our favorite road trip playlists on tap for summertime fun.    Here are some of our fave road trip playlists on Spotify:   Summer Road Trip 2021 on Spotify, a playlist created by Hugo Deroussent ... read more

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What Is The Most Important Safety Feature On Your Vehicle?

What Is The Most Important Safety Feature On Your Vehicle?

Photo by Will Porada on Unsplash   Do you know what the most important safety feature is on your car, truck, or SUV? If you think it’s your air bags, you’re wrong. If you think it’s your seat belt, think again. Maybe it’s the ADAS (Advanced Driver Assist System) on that newer vehicle you own? Nope. How about the headlights that run day and night? Nice try, but no. Windshield wipers? Nyet. Safety glass? Nuh-uh.   What is the most important safety feature on your vehicle?   The number one safety feature is your braking system. All of the other safety features are secondary to your brakes, which are responsible for stopping you in time before a collision.   When was the last time you had y ... read more

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Will You Resolve To Drive Better and Safer This Year?

Every year, many of us promise to do better in the new year. A lot of us resolve to lose weight, change an old bad habit, or quit the things that no longer serve us. In 2021, we’re curious. What are your New Year’s Resolutions? Among them, will you resolve to drive better and safer this year? With the Coronavirus still affecting our local communities, our state, and our nation, many of our driving habits have changed. Some drivers report feeling that their driving skills have become rusty. Other drivers have confessed that since they’re more glued to their phones, the temptation to text and drive can be overwhelming. Here are some tips on how to stick to your New Year’s Resolutions for better driving and safer travels in 2021. Pack a personal health kit that includes two spare face masks, hand sanitizer, bottled water, and some Kleenex. Not only will this help you reduce your risk of exposure, but it may also come in handy for anyone who accidentally leaves th ... read more

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Blog

New Year’s Resolutions From Your Car

In the past years, we have posted our annual letter titled “New Year’s Resolutions From Your Car”. Now that CARSTAR Robert’s Collision is no longer doing mechanical repair and exclusively handling auto body repair, we have updated the annual letter written from the perspective of your vehicle. Enjoy!   For us, it’s become a tradition to share a few New Year’s Resolutions with you. Sometimes resolutions are tough to stick to, but these 5 simple car care routines are quick and easy to maintain. Little reminders to do the simple things to keep your car running until next year! 1) Get your car washed regularly. This is one of those little things that fall to the side after a while. Keeping your car washed and clean can help maintain visibility and extend the life of your paint coat! When you wash your car, not only are you helping it look clean, but you are also rinsing away the salt and grime that could affect your brakes’ ability to ... read more

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Blog

How To Prepare Your Vehicle For Holiday Travel

It’s almost time to hit the road and go see the family for the holidays. To prepare your vehicle for holiday travel, we thought it would be wise to provide a checklist showing how you can prepare for smooth, stress-free driving.    We hope you enjoy this helpful pre-trip checklist.   Check your tires for proper tread and full inflation. Pack all the tools you would need to change a flat tire. If you’re planning to drive in the snow, be sure to bring tire chains. Make sure your battery is fully charged and shows no signs of corrosion. If your brakes are squeaking or squealing, have them checked. Is your car in need of oil change service? Get it done before you go. Do you have an emergency kit? If you’re driving in snow or plan to travel on isolated roads, do you have enough water, snacks, and warm blankets to keep you safe if you’re stranded? Is your Check Engine light on? If yes, make sure your auto mechanic checks it out. Have you pa ... read more

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Auto Body

5 Ways to Make Summer Fun For the Kids Without Going Away to Summer Camp

5 Ways to Make Summer Fun For the Kids Without Going Away to Summer Camp

Photo by Markus Spiske on Unsplash Though everyone’s summer plans have likely been upended due to COVID-19, that doesn’t mean that you can’t make summer fun for the kids! Many families have chosen to keep their kids home from summer camps, and some might have closed their doors for now. Whatever the situation, there’s no end to the great ideas that will keep your children busy and entertained all summer long. 1.       Make Your Own Camp: This one’s a no-brainer, but there’s nothing stopping you and the kids from making your own stay-at-home summer camp! With a little planning and preparation, you can keep the kids occupied with arts and crafts projects, fun science experiments, and even cooking lessons! Head to Google and plan your curriculum as you see fit. You can even pitch a tent in the backyard or the ... read more

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Auto Body

Staying Safe This Summer During the Age of COVID-19

Staying Safe This Summer During the Age of COVID-19

Photo by Victor He on Unsplash Staying physically active is one of the best ways to keep your mind and body healthy, especially during the current COVID-19 pandemic. For many people, especially during the summer, physical activity is usually something they’d be doing outside at parks, beaches, campgrounds, and a host of other summer destinations. Keep reading for places to go and ways to stay active, even while shelter-in-place restrictions are in place! Visit parks that are close to home! Places you can and should visit will ideally be close by and won’t require much traveling. Visit those parks that are closest to you and check with the park or recreation area well in advance to learn how to prepare safely. Find out if there are bathroom facilities and other services that are still open and available to the public. Beaches and othe ... read more

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Auto Body

Keeping the Kids Entertained While on a Road Trip

Keeping the Kids Entertained While on a Road Trip

Photo by Frank Zhang on Unsplash Summer is in full swing, and unfortunately, big vacations might not be a possibility with continued shelter-in-place orders on the horizon. Luckily, there’s nothing like a family road trip to brighten everyone’s spirits and get out of the house. But because road trips involve extended time in the car, it can be tough to keep the kids occupied. Keep reading for some ideas to keep the kids entertained the next time you head out on a road trip! First up on the list is the ever-popular backseat-turned-movie theater. This tip is especially easy for those cars with built-in DVD players for the backseat. If you don’t have this nifty little feature, portable DVD players built for the vehicle ... read more

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Blog

Happy Memorial Day! Did you enjoy celebrating at home on the Monterey Peninsula?

Happy Memorial Day. Today is a day to thank and remember the military personnel who gave their lives so we could enjoy our freedoms. Before we go any further, we want to encourage you to take a moment and reflect on all of the people in your life who have sacrificed and served our country. If you have the opportunity to say a prayer and thank them, that would be a wonderful way to let them know they are not forgotten. Last week, we suggested 5 ways to celebrate Memorial Day Weekend while sheltering in place on the Monterey Peninsula. We’re curious. Did you go camping in your backyard? Did you get outside and go for a hike? Did you visit a park, get in the water, or have a virtual BBQ with your friends? Look, today is Memorial Day and it’s time for you to have some fun. Even if you don’t go anywhere, take some time for self-care and enjoy the day off. You deserve some down time. After the holiday, that’s when you can jump back into work and find ways to keep yo ... read more

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Events

Window tint - Pros and Cons

Window tint - Pros and Cons

  Tinted windows are great for a number of reasons. They can block dangerous UV rays, they look good, and also offer some privacy, so you don't feel like you are driving in a fishbowl when on the road. Keep in mind; there is such a thing as too dark of tint.   Is It Legal? In the south, we encounter many cars with really dark tinted windows. The advantage of dark tint is heat repellant and UV ray reduction. The intense heat of the south does tend to tax your air conditioner, so it is an advantage. As we move to the northern states, dark tint tends to signal that whoever is inside may have reason to hide. Many states have laws in place to limit the tinting of vehicle windows.   Vision Limitation Yes, tinted windows can keep your eyes from sun damage, on darker days, that same tint can impede your vision. Missing an animal crossing the road, a car without headlights, or worse yet, a child running into the way could mean ultimate disaster. It is a good idea to re ... read more

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Auto Maintenance

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Our Favorite Car Cleaning Hacks

Our Favorite Car Cleaning Hacks

  At CARSTAR Robert’s Collision and Repair, we know you love your car as much as we do, so we put together a list of car cleaning hacks with handy items already in your home. We hope these hacks are helpful!   Toothbrush cleaning tools Use an old toothbrush to scrub your dash, vents, and console. Toothbrushes are very handy when getting into tight spaces that need a scrub.   Toothpaste your headlights It might sound funny, but headlight lenses get cloudy over time after being exposed to the sun. One way to clear your headlamps and brighten the road is to take some toothpaste and a towel and get scrubbing. It may take an application or two, but the results you will see are impressive!   Q-tip cleaning When nooks and crannies are challenging to get into, grab a Q-tip, and get to rubbing. Q-tips are especially great for cleaning your vent corners and between the shifting lever.   Magic Eraser on vinyl and leather stains Are you finding dirt and ... read more

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Detailing

Vehicle Computer Diagnosis Simplified and Explained

Vehicle Computer Diagnosis Simplified and Explained

  You are most likely aware that computers now monitor and control nearly every component of your vehicle. Depending on your experience and knowledge, you may think that a car's computer will "tell" you what is going on with your vehicle. Others believe that when a scan tool is like magic; when plugged into their car that the issue is reset, never to come back again. Some folks are terrified of the entire diagnosing process, and some use the computer diagnosis process to seem like an auto whisperer of sorts.   The code reading process is quite simple when broken down. There is a scan tool called a DLC device (Diagnostic Link Connector). Many brands and types are available that have varying capabilities depending on quality. Simple scan tools are only code readers that scan your vehicle's memory for stored DTC (Diagnostic Trouble Codes).   It is a common misconception that the DTC codes stored in your car's computer will tell you precisely what ... read more

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auto repair

Check Engine Light, Not Again!

Check Engine Light, Not Again!

  The dread of finding a new check engine light on in your car can be stressful. Luckily for you, the auto repair experts CARSTAR Robert's Collision and Repair in Monterey are experienced in troubleshooting and are here to take your worries away. Check engine lights come on for a variety of reasons. Before you get stressed out, check your gas cap, some sensors monitor for vapor leaks and will throw a code for merely not having your fuel cap adequately secured. Of course, a blinking check engine light could also mean something as serious as engine misfire, which needs to be addressed by a professional right away to avoid permanent damage to your engine.   You want to pay attention to your check engine light; it is connected to your vehicle's emission system, explicitly designed to monitor it throughout the life of your car. Emission systems and engines in your car are directly tied together, which means the health of one can indicate the health of the other, so pay ... read more

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Auto Maintenance

What is a clutch?

What is a clutch?

  Accelerating and decelerating should be a smooth, uneventful process. If you feel your car shifting hard, be sure to bring it to the auto mechanics at CARSTAR Robert's Collision and Repair in Monterey, your one-stop repair shop. Catching your shifting issues early can save you a lot of money and be as easy as an adjustment.   Some folks say a clutch is the foot pedal to the left of your brake on the floor of your manual transmission vehicle. Yes, they are half right, the far-left foot pedal is the actual switch which activated the clutch assembly. However, the location of the clutch itself is in your transmission. Does your automatic have a clutch? The answer is yes. An automatic transmission does have a clutch in addition to having sensors automating the activation process, so no foot pedal is needed when driving.   There are five main parts in your clutch that, together, work to sync your engine and wheels, allowing your engine to rev at full speed while you ... read more

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Auto Maintenance

Salvaged, Used and Takeoff Parts

Salvaged, Used and Takeoff Parts

    Used parts from a junkyard can be a fantastic alternative to aftermarket parts, UNLESS that used part is also an aftermarket part. Cars can be in an accident more than once. If a vehicle that is in a wrecking yard, say, from a front-end impact and your vehicle requires a left rear door, this part could be a great option. What if that same car had been in an accident prior and was repaired before the front-end collision which made it a total loss? That used part is now not only pulled from the wrecking yard; it is also an aftermarket quality part. That is like doubling down on alternative parts.   Who finds these parts anyway? Used parts go through many hands before they reach a body shop. First, a vehicle has to hit 70% threshold of the resale value before qualifying as a total loss. Once a car is deemed a total loss, it is then towed to a wrecking yard to await tear down. Salvage yards usually have a big fenced-in area as well as different warehouses to store ve ... read more

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Detailing

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Alternative Parts Use

Alternative Parts Use

  Aftermarket and alternative parts have their place in the repair process.   Believe it or not, some vehicles over four years of age begin encountering challenges when tracking down replacement parts. OEM (Original Equipment Manufacturer) parts may simply no longer be available, and the only option becomes aftermarket or salvaged parts to repair your vehicle.   Remember that for your monthly premium to remain affordable; insurance companies use aftermarket parts in the repair process. Would you use a cheaper part to save money if the two were nearly identical in every way? How about reusing a component that is still good? Insurance companies are faced with this same challenge, and so have come up with policies and protocols to streamline their approval process throughout your automobiles repair.   Collision shops love the fit and feel of an OEM part; it is the preferred part to work with. If aftermarket parts are available and insurance will not pay for an O ... read more

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Auto Body

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Marina , Monterey , Pacific Grove , Pebble Beach , Repair , Robert's , Robert's Auto Repair , Seaside , auto body shop , car maintenance , paint , restore , Coolant Service , Del Rey Oaks , Sand City , feeling good , high-tech , maintenance , Carmel Valley , auto body , automobile , education , knowledge , Salinas , truck , auto body repair , green-certified , mechanic , Carmel , Robert , customer service , detail center , how to , learn , process , products , services , environmentally friendly paint , waterborne paint , Laguna Seca Raceway , older vehicles , repair & process , car repair , safety , blog , Farmer's , Geico , Insurance , Triple A , children , Honda , Toyota , car repair monterey , auto repair monterey , Auto repair Pacific Grove , Auto repair Seaside , Big Sur , Car repair Pacific Grove , Car repair Seaside , Monterey Peninsula , family car , SUV , van , Corral de Tierra , Castroville , Prunedale , Watsonville , vehicle , Acura , North Monterey County , BMW , car service , spot welder , Chevrolet , Chevy , Moss Landing , Dodge , Ford , Subaru , Volvo repair , GMC service , Infiniti Repair , Mini Cooper , Mercedes repair , Cadillac service , Volkswagen servie , Buick repair , Chrysler Repair , Lincoln Repair , Hyundai repair , Isuzu Service , Jeep Service , Mitsubishi Repair , Pontiac Service , Saab Repair , Customer Rewards Card , Saturn Repair , Jaguar Repair , Kia repair , Mazda repair , Laguna Seca , oil changes , Major service , minor service , A/C service , Mileage Service , Defense Language Institute , DLI , Naval Postgraduate School , NPS

What is OEM insurance?

What is OEM insurance?

What is OEM insurance?   Updated Blog 1/8/23: When it comes to securing the right auto insurance policy, many factors demand your consideration. One crucial aspect often overlooked is the choice between Original Equipment Manufacturer (OEM) and aftermarket parts. In this comprehensive guide, we explore the significance of OEM insurance, shedding light on its benefits, alternatives, and how it can impact your overall auto insurance experience. Understanding OEM Insurance OEM insurance stands as a vital add-on to your standard auto insurance policy. It ensures that, in the unfortunate event of an accident, only OEM parts will be used to restore your vehicle. These parts are specifically crafted by your car's manufacturer, adhering to stringent safety and quality standards. Opting for OEM insurance provides a guarantee that your car will be brought back to its factory specifications, maintaining its original integrity. Requesting OEM Parts After an Accident In the aftermat ... read more

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Car Repair

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Marina , Monterey , Pacific Grove , Pebble Beach , Repair , Robert's , Robert's Auto Repair , Seaside , auto body shop , detail , alignment , car maintenance , precision , detail service , paint , Coolant Service , Del Rey Oaks , fluids , healthy engine , Radiator repair , Sand City , high-tech , maintenance , Carmel Valley , auto body , automobile , education , knowledge , Salinas , truck , green-certified , mechanic , cars , Carmel , family , customer service , environmentally friendly paint , repair & process , car repair , blog , Farmer's , Geico , Insurance , Triple A , Honda , Toyota , car repair monterey , Nissan , auto repair monterey , Auto repair Pacific Grove , Auto repair Seaside , Big Sur , Car repair Pacific Grove , Car repair Seaside , Tire Repair , Monterey Peninsula , windshield wipers , wiper blades , family car , SUV , van , Tire Balancing , lighting systems , lights , Brake Service , Brakes and Rotors , Corral de Tierra , Rotor Service , Castroville , Prunedale , Watsonville , Acura , North Monterey County , BMW , Chevrolet , Chevy , Moss Landing , Dodge , Ford , Subaru , Volvo repair , GM Repair , Lexus Repair , Infiniti Repair , Mini Cooper , Mercedes repair , Cadillac repair , Volkswagen repair , VW repair , Buick service , Chrysler Repair , Lincoln Repair , Hyundai service , Isuzu Service , Jeep Service , Mitsubishi Service , Pontiac Service , Saab Service , Saturn Service , Jaguar Repair , Kia service , Mazda repair , oil changes , Major service , minor service , A/C service , Air conditioning , Defense Language Institute , DLI , Naval Postgraduate School , NPS , Your Vehicle's New Year's Resolutions , Chualar , Gonzales , Greenfield , King City , Soledad , South Monterey County , OEM insurance

What to do if your car overheats!

What to do if your car overheats!

  Even the most proactive vehicle owner can find themselves dealing with a car that’s overheated. It’s true that if you stay on a regular preventive maintenance schedule, not only will you save yourself money in the long run, you’ll significantly decrease the chances of ending up broken down on the side of the road.     Regardless, if it ever happens to you, make sure you know what to do to minimize the damage that’s already been done. The worst thing you can do is to keep driving it like nothing's wrong.    Your best bet is to pull over immediately. The more you drive after it overheats, the more extensive the damage. Even so, stay safe and pull over in a good location and turn off the engine. Don’t be in a hurry to open the hood. Wait until it’s completely cooled down. You may not be able to see that on your temperature gauge on the dash, so just don’t rush.  Pull out your owner’s manual if you&r ... read more

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Auto Maintenance

Why Should Women Become Auto Mechanics?

Why Should Women Become Auto Mechanics?

Women should become auto mechanics if that is what their heart’s desire. There is no better time than right now to make this happen. There is a considerable shortage of qualified technicians and service advisors. That leaves the doors wide open for women to step in and take their place in this industry. With only 2% of the auto repair workforce checking the female box, it’s just a matter of time before that number significantly increases. Women mechanics work just as hard as the men do, tend to have better attention to detail than most men, and their communication skills are often much better than their male counterparts. These are generalizations, but you get the gist. There is room, and a need, for women in this industry. Any woman who is interested in becoming an auto mechanic or technician should pursue a career in the industry. There is an old stereotype that the automotive industry is a "man's world" and while much of that still rings true, more and m ... read more

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Car Repair

National Car Care Month: Time to Love Your Car!

National Car Care Month: Time to Love Your Car!

Spring is here, and that means it’s time for some good old fashioned spring cleaning. That’s why April is perfect for National Car Care Month and if you can create the habit of regular maintenance for your car, you’ll help extend its life as well as maximize performance. We should all have cars that look as good as this classic Mercedes-Benz! Keeping your clean will also help to get the most out of your paint job and your interior. Extending the life of all parts of your vehicle is within your grasp! So much you can do on your own, but when you need help, Robert’s Collision & Repair is here to help with the more significant issues as well as being able to provide you with the very best in detailing service that you just cannot do on your own! When you are ready to start a routine for your car, begin with your owner’s manual! Funny how it hides behind all of the things you’ve shoved in there when making room for someone to sit in the passenger ... read more

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auto repair

Love Your Car

Love Your Car

  The Valentine season is upon us and it is not reserved for humans alone. Sometimes we love our cars more than most humans we know and they give us love that simply cannot be offered from a guy or a gal. Who knows what I’m talking about? The feel of the steering wheel under our grip, the way we mold into the seats as she hugs a tight curve, the power we experience as we navigate our way through 17 Mile Drive… these are the gifts our car gives us every day. How can we reciprocate, you ask?   Take your car out for a drive. Hit 17 Mile Drive and let ‘er rip down our beautiful coastline. There’s no better feeling for you and your car than hitting the open road. We live in such a beautiful part of the world and there are so many wonderful places to explore right here in our own backyard. So, fill up your gas tank, check your fluids and your tire’s air pressure and hit the road for a freedom-filled afternoon or pedal-to-the-metal fun! A ... read more

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Auto Maintenance

Safe cars: what makes them safe and what are the top-rated safe cars on the road?

Safe cars: what makes them safe and what are the top-rated safe cars on the road?

  What do you think about when buying a car? Money is usually the number one consideration, but safety falls right in behind. The average American will be in 4 automobile accidents in their lifetime. Knowing that makes a person want to find a car that is not only cost-effective, reliable, but SAFE!  So, what makes a car safe? A lot more goes into answering that question than most people think: Seat belts: adjustable upper belts to adjust for a person’s size; seat belt pretensioners to take the slack out (almost instantly) in a crash; energy management features to let the seat belt adjust during a crash to take the load off certain areas; rear center seat belts for those stuck riding in the middle. Airbags: front and side impact airbags should be used in conjunction with seat belts. Keep kiddos out of the front seat when an airbag can actually cause harm due to the height of a child. Keep 10 inches or more distance between you and the front airbag.  Anti-lock br ... read more

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auto repair

Do German Car Designers Have A Sense Of Humor? We Think Yes.

Do German Car Designers Have A Sense Of Humor? We Think Yes.

Proving that even a serious German automobile giant like Porsche has a sense of humor, just take a look at a news release the company issued on April 1, 2018:   Porsche announces Mission E Tractor Plugging into the future of all-electric agriculture.   Porsche AG is delighted to announce the latest addition to the Mission E model line. Following the successful debut of the Mission E Cross Turismo at the 2018 Geneva International Motor Show, Porsche is heading even further off road with the all-electric Mission E Tractor.   This bold vision for 21st Century agriculture blends design cues from Porsche’s original mid 1950s tractors with the same advanced digital connectivity and 800v fast-charging architecture that powers the Mission E.   With a power output in excess of 700hp, the Mission E Tractor will be the fastest accelerating agricultural vehicle in the world, enabling farmers to harvest crops in record time with the added environmental benefits of ... read more

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auto repair

Interesting Facts About Car Paint

Interesting Facts About Car Paint

In a 1909 meeting, Henry Ford said, “Any customer can have a car painted any color that he wants so long as it is black.” In the century-plus since he said that, manufacturers—including Ford—have relaxed that requirement somewhat, offering vehicles painted in a rainbow of colors, up to and including actual rainbows. When you look around while driving, though, it seems like there are just a few colors in everyday use. That begs the question: “just what are the most popular colors for cars these days?” For that, we turn to the experts, in this case, Pittsburgh Plate Glass, better known as PPG. Though as its name implies, PPG was first a glass company, it now is among the top producers of automotive paints. According to Jane E. Harrington, PPG Manager, auto manufacturer’s attitudes have loosened a bit since Ford’s day. “Color and styling choices by original equipment manufacturers must be responsive to differences among potential buy ... read more

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Auto Paint

Good Old Days Comes to Pacific Grove, April 14 & 15, 2018

Good Old Days Comes to Pacific Grove, April 14 & 15, 2018

  Every April, the Monterey Peninsula comes alive when the City of Pacific Grove shuts down Lighthouse Avenue for two days to accommodate Good Old Days, a truly locals-friendly community event that incorporates food, arts and crafts, live music, a classic car show and--best of all--a good old-fashioned parade complete with marching bands, fire engines, and kids. Locals flock to this event, as it marks the first big event of the season. People see friends they haven’t run into since the previous fall (at the other bookend to the summer season, the West End Celebration in Sand City) and celebrate the fact that they are privileged to live in such a wonderful place. It’s an event for all ages and all tastes. Kids love the petting zoo, pony and carnival rides and the parade. Teens like hanging out on the midway watching dance demos, munching delicious fair food…and the parade. Adults love the fireman’s Challenge, the Beer and Wine Garden (with its own live mus ... read more

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Events

The Clambake is Coming…

The Clambake is Coming…

  Before there was Car Week, there was the AT&T Pebble Beach Pro-Am. For many years the golf tournament founded by crooner Bing Crosby was one of the biggest visitor draws of the year. The Monterey Peninsula’s typically sleepy winter streets burst into life as golf enthusiasts and celebrity watchers came to town. And that was the idea.   Bing had started his tournament in Rancho Santa Fe in 1937. It was a relaxed affair, a way for the singer to hang out with his celebrity buddies and pro golfers while getting in a few rounds (of golf and cocktails). A highlight of the event was the clambake--hence the tournament’s nickname. The shindig was suspended for the duration of World War II. After hostilities ended, Ted Durein, a Monterey Peninsula Herald sports writer teamed up with some community leaders to pitch the idea to Der Bingle of bringing the tournament north to Pebble Beach. In the late 1940s, Monterey’s sardine industry was waning, and tourism was ... read more

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Events

5 Steps to Buying a New Car

5 Steps to Buying a New Car

  Getting a new car is a big step and one of the biggest purchases we make in our lifetime. There are many components that need to be considered before purchasing that vehicle that suits your needs and lifestyle.   Here are some important steps to takes that could make the car buying process faster, safer, and cheaper.   1. Research the car and features   There are a vast array of websites that have pictures and descriptions of available automobiles currently on the market. Peruse these sites and see which vehicle feels like it could be the right fit.   2. Get preapproved for a loan   A car loan that's preapproved gets you one step further to getting your dream car. You'll end up getting a sense of what you can afford. You'll be able to compare the interest rates with the financing plans that dealerships offer. Checking out the loan applications on bank websites will give you more of an idea of the process. Be prepared to have inform ... read more

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auto repair

How Your Doing Business With Roberts Collision and Repair Helps the Community

How Your Doing Business With Roberts Collision and Repair Helps the Community

Happy New Year from our family at Robert’s Collision and Repair to yours. This year, we’re especially grateful for your loyalty and ongoing business. Every day we do our best to deliver exceptional auto repair with fantastic customer service. Still, we know you have a choice when it comes to auto repair and we appreciate your ongoing business because it enables us to make contributions to you and our community in different ways. Here are a few examples:     By delivering exceptional auto repair and preventative maintenance, we’re doing our part to prevent accidents and make our roads safer. When you commit to ongoing maintenance, we’re helping you get best possible value from your vehicle and, at the same time, enabling you to get wherever you need to be when you need to be there.   Your ongoing business also enables us to support sports programs at Monterey High School.     There’s more to collision and auto repair than turn ... read more

Santa and Mrs. Claus to Spread Some Christmas Cheer!

You won’t want to miss the excitement this Saturday, December 9, at 10:30 a.m. when Santa and Mrs.Claus fly-in by helicopter direct from the North Pole to Carmel Valley Village Airfield! There they'll board their sleigh and lead a parade through Carmel Valley Village. The parade is filled with horses, the Carmel Valley Kiwanis Club train, unique autos and more! Afterward, kids can head to the Carmel Valley Youth Center for a photo with Jolly Old Saint Nick.   Our most popular and well-attended holiday lighting display is the Candy Cane Lane neighborhood in Pacific Grove. Candy Cane Lane is so popular, it has its own Facebook page!  You are welcome to park and walk through the neighborhood or drive very slowly. Either way, be extra, super car ... read more

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Events

Happy Thanksgiving!

Happy Thanksgiving!

Happy Thanksgiving from our family to yours. Everyone at Robert’s Collision Repair wishes you the happiest of holidays.     At Robert’s Collision and Repair, we don’t fix TVs, but we do fix automobiles. If you’re looking for professional technicians to repair your vehicle, visit our skilled mechanics at 234 Ramona Ave, Monterey, CA. 93940, or schedule an appointment online. We look forward to taking care of you and all your auto repair needs

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Events

The Best Songs for Road Trips

The Best Songs for Road Trips

Going on road trips is all a matter of perspective. You can look at it as boring or as an adventure! Music makes everything better! Having the right tunes for a road trip is essential to make the hours go faster. Perhaps you’ve always had dreams of being a rock star. This is your chance! A road trip paired with inspiring melodies and lyrics is a great way to bond with your passengers or belt it out at the top of your lungs with your family and friends in the car. The team at  Robert’s Collision & Repair wants your time on the road to be entertaining so we’ve compiled these 20 songs that are sure to be invigorating:   "LA Woman," The Doors "Rock Steady," Aretha Franklin "Going Down the Road Feelin' Bad," the Grateful Dead "Midnight Rider," Allman Brothers "I Get Around," Beach Boys Also, songs about cars. "Little Red Corvette," Prince "Given to Fly," Pearl Jam "The Bo ... read more

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Car Repair

The Importance of Preventative Maintenance

The Importance of Preventative Maintenance

No matter what type of car you own, the significance of preventative maintenance is absolutely essential. The team at Robert’s Collision & Repair feels that all responsible car owners need to be very mindful of preventive maintenance. Our highly skilled auto mechanics are happy to inspect your vehicle to see if any repairs should be done to prevent malfunctions, dangerous situations on the road, and hefty costs down the line.   Safety Preventative maintenance lets drivers have some peace of mind because it’s comforting to know that your automobile is in good working order. For example, if your brakes are inspected regularly, you’ll know that they are operating within safe operating limits. If you wait until something goes wrong, you’re putting yourself, your passengers, and other drivers on the road at risk.   Extend lifespan of car Preventative maintenance is one of the easiest things you can do to prolong the life of your vehicle. When you ... read more

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Auto Maintenance

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How to Decorate Your Car for Halloween

How to Decorate Your Car for Halloween

It’s Halloween costume time. This year, give your car some Halloween spirit with a costume of its own. Take a look at some of the creative ideas below.       You can find more Halloween vehicle costume ideas here:https://www.google.com/search?q=halloween+car+decorations&sa=X&tbm=isch&tbo=u&source=univ&ved=0ahUKEwjD9Mv8-8zWAhXGbSYKHbwFAxAQ7AkITg&biw=1618&bih=910   When your vehicle requires auto repair and scheduled maintenance, we invite you to visit Robert’s Collision & Repair at 234 Ramona Avenue in Monterey, CA, right off of Del Monte Blvd. and Highway 1 in Monterey. If you have questions, give us a call at 831-373-1534. You’ll be glad you did

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Events

Halloween Pumpkin Carving Tips

Halloween Pumpkin Carving Tips

Halloween is just a few weeks away. Time make your pumpkin a Jack-o-Lantern. Here are some pumpkin carving tips:   Be sure your pumpkin has a thick green stem. The greener the stem, the fresher the pumpkin. The thicker the stem, the thinker the pumpkin and the better for carving. Plan your design. If you’re an artist, freehand may work for you. The rest of us work better with a plan. Use a pen to draw you design before you get out you blade. Think outside the carving tool kit. The more complicated your design, the more creative your tools. Think outside the kit. Try clay sculpting ribbons and tools, Exacto knives, and zesters and be sure they’re sharp. Empty the inside. Take the time to thoroughly scrape the inside of your pumpkin. Scraps and bits of pumpkin meat can mold and ruin your entire project.    Keep your pumpkin moist.  Most carved pumpkins can last up to two weeks but as soon as you cut into them, they begin to dry out. After you carve ... read more

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Events

Oh Say, Can You See? - Are Your Headlamps in Good Shape?

Oh Say, Can You See? - Are Your Headlamps in Good Shape?

Autumn is here and with it come shorter days and longer nights. Daylight savings ends in a couple of weeks and that means more driving in the dark and at dusk. Your vehicle’s headlamps are like eyeglasses. Dirt and grime accumulate so gradually we don’t notice and before we know it, our vision is hindered. Headlamp restoration is important in prolonging the life of your vehicle’s exterior lighting system. Poor upkeep could result in replacement and, depending on your vehicle, that can be costly.          Here are some headlamp maintenance tips from Robert's Collision & Repair in Monterey:   Check your headlamps regularly. If they’re starting to yellow, wipe them off with a mildly abrasive cleaner. Be sure it’s not too abrasive - you don’t want to scratch them. Have your headlamp alignment checked. Be sure your headlamps are both pointing in the right d ... read more

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Auto Maintenance

October 2017 Special: 10% Off Labor for Car Battery Replacement

10% Off Labor for Car Battery Replacement. Offer valid through October 31, 2017. One coupon per visit. Not valid with other specials and offers.   October is Car Care Month and that is why Robert’s Collision & Repair is offering the following special:  10% Off Labor for Car Battery Replacement.   With all the electronics and systems pulling power from the car battery, it’s no wonder that batteries die more quickly. Today’s automobile electrical systems are getting more intricate and are stressing the limits of current technology, but they are generally designed from the same principles used 30-plus years ago. The battery is the vehicle’s power storage device used to start the engine and help operate the electrical accessories installed on your car. Average battery life has become shorter as energy requirements have increased. Lifespan depends on usage, which now averages 6 months to 48 months, yet only 30% of all batteries actually reach t ... read more

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Car Repair

September 2017 Special: 10% discount on labor up to $100 for any mechanical repair or service.

September 2017 Special: 10% discount on labor up to $100 for any mechanical repair or service. Offer valid through September 9, 2017. One coupon per visit. Not valid with other specials and offers.   In honor of Labor Day, we want to celebrate by offering our clients a 10% discount up to $100 for any mechanical repair or service. Call it a labor of love, but we want our customers to know how much they mean to us, and that is why we are discounting 10% off labor up to $100 for any mechanical repair or service.   What could you do for your vehicle that would qualify for this offer? Here are a few mechanical repairs or services that could extend the life of your vehicle and save you money at the same time:   Drive belt replacement Transmission oil service Power steering fluid service A/C system check & charge Coolant flush With all the back to school activities and preparations for a busy Autumn, doesn’t it make sense to take advantage of our September o ... read more

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auto repair

What Does It Mean to be ASE-Certified?

At Robert’s Collisions & Repair, we’re proud to be ASE Certified. There are a lot of certifications and organizations out there in the automotive industry, serving to raise auto care across the nation up to a higher standard. ASE, or the National Institute for Automotive Excellence, is one of them. ASE has been up and running since 1972 as an independent, non-profit organization that certifies individual technicians and service advisors, not the auto shop as a whole. They grant certification based on tests, skill level, and the ethics and community involvement of each worker on a case by case basis. This means that, in order to be considered an ASE Certified location, you must have multiple mechanics and supervisors on site who are ASE Certified.   This system is very helpful across the board. For the technicians, it’s a way for them to show evidence of their skill and professionalism to potential employers. For shop managers, it can help them promote the ... read more

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Car Repair

Most Common Electrical Problems for New Cars

Top Electrical Problems in New Cars | Robert’s Collision & Repair in Monterey, CA When you purchase a new car, your expectations are sky-high. Modern vehicles, equipped with sophisticated electrical systems, offer unmatched convenience and functionality. However, these systems can also come with challenges. Electrical problems in new cars can hint at manufacturing defects or hidden wear-and-tear. Understanding the source of these issues is crucial to ensuring your car performs as expected. In this blog, we’ll explore some of the most common electrical problems in new cars and what they might indicate about your vehicle’s condition. Dead Battery A dead battery is one of the most common assumptions when a car’s electrical system fails. To check, try flashing your headlights. If they’re dim or don’t turn on at all, your battery may need a jump or replacement. A dead battery could also suggest that your car was more pre-owned tha ... read more

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Auto Maintenance

August 2017 Special: 10% Off Labor for Tire Rotation Service.

10% Off Labor for Tire Rotation Service. Offer valid through August 31, 2017. One coupon per visit. Not valid with other specials and offers. Did you know that tire rotation can extend the life of your tires up to 20 percent? That means if you have tires that are rated for 50,000 miles, you may be able to squeeze an extra 10,000 miles out of them if you rotate those tires at the factory’s recommended rate. To extend the life of your tires, take advantage of our monthly special in August:  10% Off Labor for Tire Rotation Service. Our tire rotation service is not only good for your tires, but it’s good for your vehicle, too. Yes, a tire rotation allows us to inspect the health of your tires, but it also alerts us to other issues that may be going on with your vehicle. For example, the wear on your front tires may indicate underinflated tires, or worn out struts. Seeing what is going on with your tire wear means that we could pinpoint potential mechanical issues, keepi ... read more

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Auto Maintenance

Best Beach Hack Car Accessories

Best Beach Hack Car Accessories

In Monterey, we are so lucky to have such beautiful beaches and deep waters right in our backyard. Whether you’re headed to any beach along the coast of Marina, Seaside, Monterey, Pacific Grove, Carmel-By-the-Sea, and Big Sur, you know you’re in for a beautiful view. At Robert’s Collision and Repair, we’ve got a few things figured out about what to bring to those beach trips to make the most of them! Of course, there are the beach trip standards, which include: towels, beach blanket, cooler, umbrella, sunscreen, etc. Having lived near the ocean for so long, we’ve got the inside scoop on things you might not have thought of but will make all the difference for your beach trip. That’s why we’ve made this list of beach hacks and car accessories to keep in your car for the next time you head to the shore! Bike Rack If sun tanning and swimming isn’t your thing, you can still enjoy a bike ride along the beach. We recommend t ... read more

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Events

July 2017 Special Offer -- 10% Off Coolant Flush

July 2017 Special Offer 10% Off Coolant Flush.  Offer valid through July 31, 2017. One coupon per visit. Not valid with other specials and offers.   If you’re planning to drive to warmer climates this summer, prepare your vehicle for the sizzling heat with our July special:  10% Off Coolant Flush.   Summertime temperatures in the Central Valley can literally bake cookies in a vehicle that’s parked out in the sun. Imagine what those soaring temperatures do to your engine if you don’t have fresh coolant flowing through your radiator.   When you leave coolant in your pipes too long, it becomes acidic, and it eats away at your engine’s innards. Like used engine oil, coolant breaks down and needs to be replaced for maximum lubrication and cooling performance. New coolant helps keep the engine operating at its most efficient temperature regardless of operating conditions and outside temperatures.   Don’t wait until your co ... read more

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Auto Maintenance

June 2017 Monthly Offer -- Free Brake Inspection

June 2017 Monthly Offer -- Free Brake Inspection. Offer valid through June 30, 2017. One coupon per visit. Not valid with other specials and offers.   Do your brakes stop on a dime? If yes, you’re in good shape. However, if your brakes are acting sluggish, or creep along when you push down on the pedal, we encourage you to take advantage of our Free Brake Inspection during the month of June.   A free brake inspection can mean a big difference in your vehicle’s safety. When you come in for a free brake inspection, we will:   Measure material of brake pads/shoes Measure thickness of brake rotors/drums Visually inspect for damaged/overheated brake components Check hydraulic system for leaks, brake fluid condition, and fluid level Check operation and condition of parking brake Visually inspect all brake system components such as calipers, master cylinder, hoses, seals, etc.   With all the summer road trips you have planned, doesn’t it make ... read more

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Auto Maintenance
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